Job Description

Regional Support Manager - Career Change for a Store Manager

12 Month Fixed Term Contract (possible permanent position following this period)

£25-30k Benefits, Portsmouth to Bournemouth

This is a fantastic opportunity for Retail Managers to utilise their skills and experience and make a career change!

Our client, a well-respected retailer, is creating a number of new positions to drive a new labour management model in stores. You will be trained in the use of a number of different software packages and will be given an opportunity to develop your skills in what is a high growth jobs area not just in retail but in large employers across all industries. At the end of this fixed term contract you will have developed a combination of hard and soft skills that will provide you with an opportunity to develop a new specialist career. You will work on a Regional basis in close co-operation with Store Managers, your Area Manager and Head Office.

What will the role involve?

• Co-ordinate and build awareness of the monthly workload for stores in your region to support with resource planning and other key actions.

• Review and manage the budgeted staffing allocation for each store within the region, advising Store Managers on future scheduling requirements.

• Work with Head Office Central Operations where there are potential workload issues to resolve.

• Provide reporting and data to the Regional manager and Central Operations team on actual hours used.

• Engage with Store Managers to resolve any issues and escalate where the model is not fit for purpose.

• Drive best practice across the region in the implementation of all related workload management systems.

Previous experience & Skills

• Experience in Store Operations as a Store Manager or Assistant Manager level

• Proven leadership skills

• The ability to work with integrity and independence

• Experience of working cross functionally across a number of teams at once.

• Strong PC skills - working knowledge of Microsoft Excel

• Ability to influence at all levels

What's in it for you?

• 12 Month Fixed Term Contract (possible permanent position following this period)

• £25-30k Benefits

• Full training in a number of systems that are growing in demand across the UK and Internationally