Product Administration Assistant

£18000 - £20000

Buying and Merchandising

South East

Retail

Permanent

14753/001_1568836954

Job Description

Product Administration Assistant up to 20k near Sunningdale

Are you a numbers whizz looking to get their first job in buying and merchandising with an award winning online retailer?

Do you have an interest in retail and a passion for product?

Do you love working as a team with a drive to learn and succeed?

My client is looking for a product stock administrator who can support the Stock Control Manager in maintaining stock availability of the product range. In this role you will work with a number of stakeholders such as Buyers, Customer Service, Finance and E-commerce to achieve results.

Role

In this role you will:

  • support the Stock Control Manager to manage daily ordering across products ensuring optimum product availability

  • Work with Goods In team to resolve delivery issues

  • Run daily and monthly reports to distribute to Stock Control Manager and wider team

  • Work cross-functionally with customer services to resolve customer queries and respond to reviews

  • Update websites with stock availability changes on products

  • Adhoc support and requests

For this role you will need the below skills:

  • Good communication skills

  • Good interpersonal skills - Team player

  • Willingness to learn & succeed

  • Computer literate (Word & Intermediate Excel)

  • Good planning and organisational skills

  • Ability to work under pressure and meet deadlines

  • Experience working with stock/product database

  • Maths GSCE or equivalent

  • Driving license

Key results/objectives

  • Product availability optimised and correctly communicated on websites

  • Invoice, order and delivery queries resolved within agreed timelines

  • Customer queries resolved within agreed timelines

  • Issues escalated to Stock Control Manager on a timely basis to expedite resolution