Operations Director

£75000 - £85000



Hospitality and Leisure



Job Description

Operations Director - Hospitality - London - up to £85,000 Amazing Growth

Doing things differently, having an unwavering focus on quality and creating a customer centric ethos is key to the current and future success of our Client - Growing slowly but surely they need an Operations Director who has worked in a Franchise environment to move their business forward.

What will the position involve?

As the Operations Director, you will be accountable for and have full control over the branches, from the day to day operations through to the strategic direction of the future business. You will need to have Franchise experience in Hospitality to be successful in this role.

  • You will need to roll your sleeves up to get the ongoing operation of the stores up to standard and to be best in class and to ensure that the highest standards and customer experience are delivered on and are maintained in order to consistently drive sales forward

  • You will drive through changes within the business, implementing commercial procedures and standards to drive the ongoing performance of the business - once again the Franchise experience is crucial for our Hospitality Client.

  • You will have responsibility for the recruitment, performance management and on-going development of your team.

What are we looking for?

  • You will have a proven track record at multi-site management level within the Franchise sector

  • You will have worked in branded environments and understand the benefits of standardisation of policy and process to drive the business success. However you will have never have had your commercial mind-set and 'edge' dented, your entrepreneurial flair will be fizzing and you will be energised by working in an unstructured environment and be motivated by autonomy and head room to develop yourself as well as the company

  • You will be entrepreneurial, highly commercial and results driven with strong analytical skills (which is why having worked as a Franchisee or a Franchise business is very important).

  • You will relish ambiguity and the challenge that comes with not knowing what each day will bring

Apply below if you are being curious and would like to hear more about this amazing Operations Director role. My name is Celia and you can also contact me on my mobile which is 07760 887085