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E-Commerce Assistant

£22000 - £24000






Job Description

**E-Commerce Assistant - Surrey - £24,000**

Fancy working for an extremely popular UK brand? The purpose of this E-Commerce Assistant role is to maintain content on the website to a consistently high level and assist with email campaigns. You will also manage the department's day-to-day operations ensuring excellent customer care and an efficient service to customers.

Key Accountabilities of this E-Commerce Assistant role:

  • Through a CMS system manage the content to a high standard, writing copy, sourcing and editing images to ensure customers are engaged and inspired, therefore maximising online sales.

  • To use reporting tools to help identify changes and improvements

  • To assist with the retail customer email programme, building emails and analysing results.

  • Delivering agreed income budgets and standards with strong cross team cooperation's at all times.

  • To lead, engage and motivate the Mail Order & Online operational team to deliver excellent customer service from enquiry to delivery.

  • Responsibility for recruitment and induction of new staff members

Knowledge, skills and traits required:

  • Knowledge of Microsoft computer packages

  • Knowledge of websites and CMS systems

  • Knowledge of Campaign Monitor, or other email systems

  • Experience of writing and evaluating copy

If you have E-Commerce / Website management experience and are interested in working for a hugely popular UK brand, please apply today!