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Head of Operations

£65000 - £70000


West Midlands

Hospitality and Leisure



Job Description

Head of Operations

West Midlands, Hospitality, up to £70k

Do you long to be a leader in a fast moving, competitive industry where you are encouraged to be yourself, and deliver your results through engaging and supporting your teams to maximise their potential?

The rapid rate of change means that it's the perfect place for a Head of Operations who wants to be part of a dynamic organisation, which is setting the pace on exciting challenges in the marketplace, if so…

You will be a confident leader who is looking to work in a progressive and fun environment where you can influence at a strategic level and drive change.

As Head of Operations you will have the opportunity to shape your role and your team making a positive difference to the performance of the business.

They continually look to improve on the customer experience, and as a consequence, they look for people with a genuine passion for service who strives to delight customers at every turn.

We are looking for Inspirational leaders that genuinely love what they do and can operate at a rapid pace of change and who will roll their sleeves up and make things happen!

The Skillset - Head of Operations

  • As Head of Operations, we do need you to bring with you a track record in managing a group of stores and the ability to manage P&L.

  • You must have exemplary people management skills, an approachable, energising coaching style and be a role model to your colleagues.

  • As the Regional Manager you must have an obsession for fantastic customer service and you will ensure you deliver results whilst managing risk.

  • With exceptional people focus, you will create a competitive but team focused environment, balancing your focus on the operational needs of the business against the broader strategic perspective.

  • You must have fantastic communication skills and the ability to influence and engage key stakeholders and customers alike

If you are interested in playing your part as the Head of Operations in this story and possess the qualities above then please apply or email a copy of your CV to [email protected]

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