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Head of Operations - Unique Retail Environment!

£70000 - £95000



Retail / Hospitality and Leisure



Job Description

Head of Operations - up to £95,000 - Unique Retail Environment!

We are looking for a passionate and ambitious Head of Operations! If you are an experienced Head of Operations in a Retail / Hospitality / Leisure/ Centre Management environment and you are looking for a new challenge where you will be able demonstrate your commercial verve as well as your coaching skills, read on! Ideally based in London but my Client will consider other locations for the best talent.

As a Head of Operations, when you are visiting one of your Area Managers, do you move silently and discreetly compiling a to-do list or ask your people what they want to do with their store?

"I walk around and understand what they want to do with their store"

Do you prefer working with a company that will tell you what to do and give you a checklist, or one that encourages autonomous decision making?

"I would prefer to have more freedom"

When one of your Managers makes a mistake, do you tell them what to do or do you show them how to improve?

"I show them how to improve"

Do you try to inspire and engage your staff through coaching, encouragement and the celebration of success or do you just want them to do their job, otherwise known as JDI management?

"I want to inspire and engage"

Are you more driven by spending time looking at spread sheets or making sure customers are satisfied?

"I prefer keeping my customers happy"

When a member of your team is under performing do you hit them with a PIP or sit down and ask them how life is at home?

"I prefer to get under the skin of under-performance"

If you agree then you should apply for this role!

If you are passionate and inspiring Head of Operations with a branded Retail / Hospitality management background who is looking for a challenging next step in their career then please apply.

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