General Manager - Cardiff - Up to £30k
Do you have proven leadership skills in a people-centric organisation?
Are you a people person who enjoys creating a friendly environment for customers and looking for an exciting step in your career? Do you have a passion for delivering a great product and great service?
Could you be passionate about delivering food and food service in one most unique Retailers in the UK, with a unique menu?
Our client is an industry-leading, multi-product retailer who is looking for a passionate and inspiring General Manager to join their team.
This retailer possess one of the best working cultures in the UK and offers some of the industry's leading opportunities for progression. Their development programme is designed specifically to allow you to focus your energies on acclimatising to the culture, rather than worrying about how quickly you get your 'shop keys'. Investment of time in learning and developing the right way is more important to my client.
Successful applicants will benefit from a retail work-life balance unique amongst their competitors plus the opportunity to develop your career internationally in the future.
So what does the role involve?
As General Manager you will work closely with your team to ensure a consistent, positive customer experience throughout their visit to the store.
You will demonstrate a true understanding and share in our client's people centric approach and values based retail store environment and be part of the senior management team for circa 400 staff.
Be a strong contributor to the Unit management team, lead the Food service team to ensure that guests are always in focus. Be willing to listen and support them with a can do attitude in line with our client's values.
Understand that you will be a service provider for this leading Retailer and a unique selling point for customers to visit this destination retailer.
What qualities will you need for this role as General Manager?
You will have a proven track record in a Retail/Hospitality capacity with a focus on service and delivery within your team in a people focused culture.
Ideally you will have had experience in a fast paced well respected volume restaurant (fast food/ casual dining).
Successful and advanced experience of commercial, retail management or the role of multi-unit food service manager with proven leadership abilities is preferred.
Be a passionate individual that has strong belief in your co-workers potential.
You will love food and be passionate about delivering a great plate of food to your customers to enhance the shopping experience.
With a positive approach, you will be a strong communicator and a skilled people manager and be adept at succession planning and performance management.
You will thrive in working with a set menu in with a unique offering.
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