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CRM Manager (Fashion)







Job Description

**CRM Manager (Fashion) - London - £35k / £40k plus bonus**

We are working with a rapidly growing and extremely popular Fashion brand which is looking to hire a new CRM Manager (Fashion) to join the Digital Marketing team.

The CRM Manager (Fashion) is fully responsible for the planning, management and execution of strategic CRM initiatives end to end, from concept, data & communications strategy development, creative content development, design, build, test & execution.

Campaigns include both acquisition and retention initiatives, business to consumer and will cover a broad range of direct media, including direct mail, email and mobile.

What skills will you need for this CRM Manager (Fashion) role?

  • 4 years' experience in CRM role within retail is essential, ideally within fashion.
  • Proven experience in defining, delivering & optimising successful automated customer journey programmes which deliver step change results.
  • Confidence and strong communication skills are critical for this role.
  • An analytical mind, being very comfortable with data, ability to ask the right questions and derive insight and action from data sets.
  • Experience in critiquing creative assets and giving constructive feedback.
  • Excellent stakeholder influencing, management, and communication skills.

Please apply for more info!

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