📈 Head of Operational Excellence
🍔 Restaurants / QSR
📍 South UK, Hybrid working
💸 £85 + Bonus + Package
👪 A real supportive company culture
🌱 Growing Company
I am partnering with a high growth hospitality brand to appoint a commercially minded and strategically focussed Head of Operational Excellence.
This is a pivotal leadership role, sitting in the heart of transformation, performance and brand delivery. You will define and execute the operational excellence strategy, translating business challenges into practical, scalable solutions that deliver profitability, consistency and customer experience across multiple markets.
Working for an organisation going through such exciting growth, this genuinely represents an opportunity for an energetic and motivated Head of Operational Excellence to make a real difference to this organisation.
Areas of responsibility:
• Defining and leading the operational excellence roadmap aligned to business growth plans
• Using customer data and KPIs to prioritise initiatives that improve guest satisfaction
• Delivering process optimisation to improve efficiency, quality and throughput across restaurant operations
• Owning operational readiness for new market entry and expansion
• Embedding continuous improvement frameworks that enhance speed of service, cost control and productivity
• Leading operational innovation, from equipment trials to time and motion studies
• Championing digital and technology solutions that enhance efficiency and engagement
• Leading end to end delivery of complex cross functional projects and change programmes
You will be a strategic operator who can see the big picture, but also enjoys being hands on and ensures execution excellence. Experience within multi site hospitality, QSR or franchise led environments will be highly advantageous.
If you are interested in the opportunity and possess the skills necessary, then we would love to hear from you, please apply!