Customer Service Team Leader - Peterborough - up to £27k - Unique Culture!
My Client is an industry leading, multi-product retailer who is looking for a dedicated and experienced Customer Service Team Leader to join their Contact Centre in Peterborough.
Do you have leadership experience in a people-centric organisation within a Contact Centre? Are you a people person who enjoys creating a friendly environment for customers and looking for an exciting step in your career?
A household name and a vibrant, unique company culture!
Motivating, coaching, training and inspiring the development of employees.
Ensure the customer is satisfied with the level of service they have received.
Develop the business and deliver results.
What experience will help me to be successful?
Proven experience of effectively supervising a team, providing support and performance management.
Experience in a multi-channel retail environment.
Previous Team Leader experience preferred.
Previous Contact Centre experience.
Facebook: AdMore Recruitment